Straightforward local service
Clear answers. Practical work. Done right.
A sewer backup is both disruptive and unsanitary. Rose City Pros helps identify the blockage, restore flow, and determine whether cleaning, inspection, repair, or a prevention strategy is appropriate.
How we can help
- Main sewer clearing
- Backup diagnosis
- Sewer-line troubleshooting
- Recurring backup solutions
- Camera inspection coordination
- Property-protection guidance
If wastewater is entering your home now, read what to do first during a sewer backup for safety precautions and what to tell the plumber.
What to do during a sewer backup
Stop using fixtures and appliances that are adding water to the affected drains, and avoid contact with wastewater. If flooding creates an immediate safety risk, stay clear and contact the appropriate emergency service.
Safety guidance: City of Ottawa guidance on avoiding water use during a backup, Health Canada guidance on sewage-contaminated flooding and Public Safety Canada flood safety guidance.
How we approach recurring backups
A backup can come from a blockage or another condition in the drain or sewer line. Cleaning may restore flow, but it does not necessarily resolve the cause of a recurring problem. After assessing what is happening, we can discuss whether cleaning, camera inspection or repair options make sense. A camera inspection is not needed for every backup.
What to expect
- Tell us what’s happening.Call or request an estimate with a few details.
- Get clear options.We assess the work and explain practical choices.
- Get the work handled.Our team completes the agreed work carefully and cleans up.